Modern Slavery Statement

Illustration representing a modern slavery statement and ethical business commitmentThis Modern Slavery Statement sets out our commitment to preventing slavery, human trafficking, forced labour, and exploitation within our operations and supply chains. We recognise that modern slavery is a serious human rights abuse that can occur in many forms, including debt bondage, child labour, coercion, and deceptive recruitment practices. Our approach is grounded in a zero-tolerance policy toward any conduct that enables or conceals such abuses. This statement applies to all parts of our organisation and reflects our expectation that everyone acting on our behalf upholds the same ethical standards.

We take a risk-based approach to identifying and addressing vulnerability to modern slavery. This includes reviewing labour practices, recruitment methods, working conditions, and the use of third parties. Our internal controls are designed to ensure that employees, contractors, and suppliers understand what is expected of them. We seek to promote responsible business conduct through training, due diligence, and continuous monitoring. By embedding these principles into day-to-day decision-making, we aim to reduce the likelihood of exploitation across our value chain.

Our modern slavery statement is supported by policies that prohibit any form of forced or trafficked labour. These policies are reinforced through procurement requirements, employee guidance, and contract terms. Where appropriate, we require suppliers to confirm compliance with labour laws and ethical recruitment standards. We also reserve the right to take corrective action where concerns arise. In serious cases, this may include suspension or termination of the commercial relationship. Our goal is not only compliance, but active prevention of harm.

Illustration representing supplier audit and compliance reviewSupplier oversight is a key part of our modern slavery prevention framework. We conduct supplier audits and assessments on a scheduled and risk-prioritised basis to evaluate labour practices, workplace conditions, wage records, identity documentation, and subcontracting arrangements. These audits may be announced or unannounced, depending on the risk profile and nature of the relationship. If non-compliance is identified, we work with suppliers to establish corrective action plans, while retaining the right to escalate where remediation is inadequate.

We expect our suppliers to maintain transparent records and to cascade these standards through their own supply chains. Due diligence measures may include questionnaires, document reviews, interviews, and site visits. When higher-risk indicators are present, we may require enhanced checks on recruitment agencies, worker accommodation, and passport retention practices. Our objective is to ensure that modern slavery risks are identified early and addressed effectively. We believe that responsible sourcing is essential to sustainable business and to the protection of vulnerable workers.

Illustration representing confidential reporting channels for concernsReporting concerns is vital to the success of this modern slavery policy. We provide accessible reporting channels so that employees, contractors, suppliers, and other stakeholders can raise concerns about suspected exploitation, unsafe practices, or ethical breaches without fear of retaliation. Reports may be made confidentially and will be handled with appropriate sensitivity. We promote a culture where speaking up is encouraged and where concerns are taken seriously, investigated promptly, and resolved through fair and proportionate action.

We prohibit retaliation against any person who reports a concern in good faith or who assists in an investigation. Allegations relating to forced labour, coercion, or deceptive recruitment are reviewed urgently, and corrective measures are applied where necessary. This may include engagement with suppliers, workforce interviews, independent verification, or referral to specialist advisers. Our internal governance structure ensures that concerns are escalated to the appropriate level and that lessons learned are incorporated into our controls and training.

Illustration representing employee training on modern slavery risksOur commitment to combating modern slavery is reinforced through regular training and awareness activities. Employees involved in procurement, onboarding, and supplier management receive guidance on identifying warning signs and responding appropriately. We also communicate our expectations through contractual obligations and policy acknowledgements. By building awareness across the organisation, we strengthen the ability of our teams to recognise risk and act decisively. This helps ensure that our modern slavery statement remains practical, relevant, and effective.

We conduct an annual review of this statement and of the measures supporting it. The review considers emerging risks, audit findings, supplier performance, changes in legislation, and feedback from internal stakeholders involved in compliance and procurement. Where improvements are identified, we update our policies, procedures, and training accordingly. This annual process enables us to strengthen accountability and to maintain a proactive response to modern slavery risks throughout our operations and supply chains.

Illustration representing annual review of modern slavery controlsIn the year ahead, we will continue to enhance supplier scrutiny, improve risk assessment methods, and support responsible business practices across our operations. Our modern slavery statement reflects a continuing commitment to due diligence, transparency, and ethical conduct. We understand that preventing exploitation is an ongoing responsibility, and we will keep refining our approach to ensure that our organisation and supply chain remain aligned with the principles of dignity, fairness, and respect for human rights.

Surrey Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, training, and annual review across operations and supply chains.

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What Our Customers Say

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4.9 (10)

Highly recommended! The two cleaners were punctual, polite, and friendly, and they achieved a high standard finish on my end-of-tenancy clean. Thank you so much, guys--I'll definitely be back.

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K

Got excellent, speedy service. Emails were answered super fast, the team showed up exactly when they promised, and finished in just a few hours. Carpets after steam cleaning are much improved. Will use again.

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L

With the agency thoroughly checking references and experience, I feel confident letting my cleaner in. The office team is approachable and efficient. The room-specific checklist makes it easy to customize each visit. Very satisfied with my Surrey Carpet Cleaning Company cleaner.

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L

My experience with Surrey-Cleaners was top-notch. Skilled cleaners with the best tools made my carpets look fantastic.

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M

What a wonderful experience with Surrey Cleaners! The cleaners were pleasant and highly skilled. They cleaned those forgotten spaces. My home looks incredible!

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K

Delighted with how clean the house is! It smells beautiful and is immaculate. The staff was hardworking, pleasant, and efficient. Highly recommended!

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M

I was blown away by how quickly my furniture was revitalized. Great, easy booking system and no surprise charges.

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C

Needed a deep clean for my elderly dad's home and had to arrange everything remotely. The service was excellent, efficient, and on schedule.

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T

I don't get much time for cleaning, so finding Deep Cleaning Services Surrey was wonderful. The team was very friendly and my place feels unbelievably fresh.

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A

If you want your flat truly clean, go with them! Mine was grimy but they left it spotless. Service and price are excellent.

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